| General:
Hosting
What else
will I need for Around Houston to host my website in
addition to registering my domain name?
Once your website is designed, you'll
need a place to store it. This is called a virtual server
or virtual host account. This is another service provided
by Around Houston.
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What exactly
is a Virtual Server?
When someone enters your web address
(URL) in their web browser, it goes directly to your
website on one of the Around
Houston Hosting computers called a server. Your Around
Houston Hosting host computer then sends the files
that make up your website to the person's computer that
requested it. In other words, it's your virtual server
or host that makes your website available to the world.
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What
does Around Houston charge to host a web-site?
Hosting charges range from $19.95 to
$29.95 per month, depending on the hosting plan you
select. There is no set up
charge.
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What
contract and payment terms are available?
The initial hosting charge is due prior
to uploading your website to our server, as all virtual
hosting accounts must be prepaid in full.
After the required initial payment, Around
Houston will automatically bill you at the end
of each month, quarter, or year, depending on the server
plan you select. For more information on our monthly,
quarterly or annual virtual hosting billing plans, simply
refer back to the section detailing our Hosting Plans.
Around Houston will
bill you via e-mail. We accept business or personal
checks or you may choose to arrange automatic billing
to your Master Card, Visa, or American Express.
Monthly and Quarterly Hosting Plans require automatic
billing to your credit card on file.
There is no minimum contract required beyond the initial
hosting plan payment.
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How
long does it take to set up a new account?
Orders for hosting will be configured
within 24 hours, and most times will be completed the
same day. Once an account is set up, an activation notice
will be sent you via E-mail including a user ID, password,
and FTP hostname. You can begin uploading files to your
new web site immediately. Domain account users will
be given a temporary URL to access their site via the
web prior to the completion of either domain registration
or transfer.
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What if my
web-site is more international in scope than Around
Houston seems to be?
Because you will have your own domain
name, (for example, www.yourcompany.com), the name,
Around Houston never
comes into view. Our servers, can of course, be accessed
from anywhere in the world.
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How do I
place an order for Around Houston to host my site?
Simply call us at (713) 526-6874 or
e-mail us at info@aroundhouston.com
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General
How long
has Around Houston been in business?
Artistic Video
Productions, the parent company of Around
Houston, has been in business since 1985 and
has served over one thousand corporate clients. Around
Houston has been in business since 1995. Our
staff consists of highly skilled networking, Internet,
and technical professionals.
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Can I use my
account for commercial purposes?
Yes, you can use your account for commercial
purposes. The World Wide Web has become the most efficient
and cost-effective vehicle for making information, products
and services available around the world.
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Will I be
able to access my domain name with or without the www
prefix?
Yes, you will be able to access your
domain name with or without the WWW in front. For example,
you will be able to access the website, "yourcompany.com"
by going to either "www.yourcompany.com" or
simply "yourcompany.com".
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What Microsoft
products do you support?
We support ASP, ASP.net, Access, SQL
Server, and Front Page.
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Do you offer
tech support?
Yes. We encourage our customers
to send email to info@aroundhouston.com with
questions or concerns about their website. We are relatively
quick to respond to support e-mail weekdays between
10 am and 6 pm CST.
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Do you offer
dial-up or broadband Internet access?
No. You will need a dial-up
or broadband account with a local Internet Service Provider.
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