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Hosting FAQs:

 

What else will I need for Around Houston to host my website in addition to registering my domain name?

Once your website is designed, you'll need a place to store it. This is called a virtual server or virtual host account. This is another service provided by Around Houston.

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What exactly is a Virtual Server?

When someone enters your web address (URL) in their web browser, it goes directly to your website on one of the Around Houston Hosting computers called a server. Your Around Houston Hosting host computer then sends the files that make up your website to the person's computer that requested it. In other words, it's your virtual server or host that makes your website available to the world.

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What does Around Houston charge to host a web-site?

Hosting charges range from $19.95 to $29.95 per month, depending on the hosting plan you select. There is no set up charge.

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What contract and payment terms are available?

The initial hosting charge is due prior to uploading your website to our server, as all virtual hosting accounts must be prepaid in full.

After the required initial payment, Around Houston will automatically bill you at the end of each month, quarter, or year, depending on the server plan you select. For more information on our monthly, quarterly or annual virtual hosting billing plans, simply refer back to the section detailing our Hosting Plans.

Around Houston will bill you via e-mail. We accept business or personal checks or you may choose to arrange automatic billing to your Master Card, Visa, or American Express.

Monthly and Quarterly Hosting Plans require automatic billing to your credit card on file.

There is no minimum contract required beyond the initial hosting plan payment.

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How long does it take to set up a new account?

Orders for hosting will be configured within 24 hours, and most times will be completed the same day. Once an account is set up, an activation notice will be sent you via E-mail including a user ID, password, and FTP hostname. You can begin uploading files to your new web site immediately. Domain account users will be given a temporary URL to access their site via the web prior to the completion of either domain registration or transfer.

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What if my web-site is more International in scope than Around Houston seems to be?

Because you will have your own domain name, (for example, www.yourcompany.com), the name, Around Houston never comes into view. Our servers, can of course, be accessed from anywhere in the world.

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How do I place an order for Around Houston to host my site?

Simply call us at 713-526-6874 or e-mail us at info@aroundhouston.com

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How long has Around Houston been in business?

Artistic Video Productions, the parent company of Around Houston, has been in business since 1985 and has served over one thousand corporate clients. Around Houston has been in business since 1995. Our staff consists of highly skilled networking, Internet and technical professionals.

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Can I use my account for commercial purposes?

Yes, you can use your account for commercial purposes. The World Wide Web has become the most efficient and cost-effective vehicle for making information, products and services available around the world.

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Will I be able to access my domain name with or without the www prefix?

Yes, you will be able to access your domain name with or without the WWW in front. For example, you will be able to access the website, "yourcompany.com" by going to either "www.yourcompany.com" or simply "yourcompany.com".

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What Microsoft products do you support?

We support ASP, ASP.net, Access, SQL Server, and Front Page.

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Do you offer tech support?

Yes. We encourage our customers to send email to info@aroundhouston.com with questions or concerns about their website. We are relatively quick to respond to support e-mail weekdays between 10 am and 6 pm CST.

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Do you offer dial-up or broadband Internet access?

No. You will need a dial-up or broadband account with a local Internet Service Provider.


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